MANAGED SUPPORT SERVICE

Discovering and fixing
problems before they
can negatively affect
your business

TRUSTED ADVISORS IN TECHNOLOGY

Clarotech has been acquired by Logicalis SA (Pty) Ltd

TRUSTED ADVISORS IN TECHNOLOGY

TRUSTED ADVISORS IN TECHNOLOGY

Clarotech believe in decluttering and demystifying Information and Communications Technology

By navigating our clients through a world of ever-changing technologies, with decades of experience, we deliver customised solutions that work and keep on working with us looking after them 24/7. We also take existing IT and telecoms systems and remodel them so they work better and smarter.

COMPUTING

Applying technology that makes business sense for our customers.

COMMUNICATIONS

Using voice, video and data technology to enhance the way our customers communicate.

CALL CENTRE

Customised Omni-channel and dialer solutions for businesses of all sizes.

ENDPOINT MANAGEMENT

Tracking, managing and protecting your endpoints from procurement to retirement.

OUR CLIENTS

Navigating our clients through complex ever changing technologies

“Clarotech isn’t just a service provider. They engaged us as partners to understand what would work best for Synchron.”

Nikki Swain

IT Management Consultant, Synchron

“Special Thanks to Lee-Ann for her persistent follow up, escalations and feedback on the issue”

Nikki Swain

IT Management Consultant, Synchron

“ I/we certainly value your and your Team’s commitment towards Melbro accompanied by the transparency and mutual relationship of trust associated with it. It’s certainly much appreciated. We have migrated from one platform to the other from a network connectivity perspective – with specific reference last year CPT’s migration to Fibre – and then in January 2018 getting JHB, DBN and PE on board as well. For us it’s a pleasant experience – the reliability and speed – not living in the past, but the experiences/challenges that we had face over many years – I actually cannot believe how we actually managed. Our WAN and Internet access stress levels from a networking perspective are virtually zero, compared with years of agony that we had to endure using old school service providers. The latter contributed to a lot of grey hairs 🙂 And we are not done yet…the PBX in the cloud – certainly looking forward to get that finalised, though these kind of migrations do not happen overnight. It requires careful thought, with attention to detail…and that we are happy to receive and being part of with Clarotech “.

Francois Kotze

Melbro

“All very well done - makes a big change from our last providers. Thanks.”

LED Lighting

“Fantastic to see that report. This is the quality of information I have been after and it’s great to see it so well laid out – thanks for the hard work, Raymond. Looking forward to seeing how these points all translate into action plans for getting this stuff sorted out”

LED Lighting

“Really appreciate the professionalism and service we receive, you always go the extra mile”

Pathcare

“I have been asked to convey their thanks for the assistance provided. They were impressed that he “stood his ground” with Telkom and didn’t allow the situation to deteriorate into one where the client was stuck between two providers.”

Pathcare

“…Thank you very much for all your teams help with this project. It has run very well, Gillray is a real asset to your team as he has done a sterling job…to all involved with this project, as always it was a pleasure dealing with such a professional team”

Pathcare

ABOUT US

Clarotech Consulting is an Information and Communications Technology (ICT for short) company offering consulting, products and support services to businesses of all sizes and types in South Africa and beyond.  Operating since 2001, the company satisfies the need for advice, solutions and ongoing service from a team of experienced consultants and support engineers that can be trusted.

Evident in our very name, Clarotech Consulting’s goal is to simplify ICT for our clients and to interact with them in a transparent manner. We pride ourselves on staying relentlessly relevant, supplying personalised solutions of superior value through a proven end-to-end methodology that ensures they meet our client’s business needs into the future.

Clarotech has developed key partnerships with leading industry suppliers allowing us to leverage off their vast experience and unique skillsets to offer bespoke solutions.

JOIN THE TEAM

At Clarotech, we are constantly searching for new talent to join our team so they can contribute their skills and knowledge towards ensuring we continue to provide outstanding service and support to our clients at all times.

Qualified individuals have the opportunity to become an integral member of our innovative team at Clarotech in any of the exciting positions shown below.
VoIP and IT Sales Consultant
Be rewarded with this great opportunity.  We are looking for an energetic, results driven individual to join our vibrant sales team. Selling a broad range of our innovative services, the consultant in this position must have strong sales and communication skills, both verbal and written and must be a self-starter with a strong proven sales record. The ideal candidate must have a passion for how technology delivers business value to businesses.

Responsibilities

  • Sell a broad range of our services in the Information Technology industry
  • IT Consulting and Support Services
  • ClaroCloud services, cloud backups, cloud disaster recovery, virtual server hosting
  • shift*eight VoIP PBX
  • shift*eight VoIP Call Centre solutions
  • ClaroVoice (VOIP)
  • Finding new opportunities
  • Networking and finding leads
  • Building and maintaining relationships with clients and staff alike

Working experience required

  • Minimum of 2 years’ sales experience in the Information Technology industry
  • Passion for technology and the role it plays in the business market
  • Be an innovative thinker and self-starter
  • A strong track record achieving sales targets, cold calling, negotiating and closing sales and interacting with a broad range of customers
  • Ability to work independently
  • The ability to identify new sales opportunities and possess commercial acumen
  • Good communication skills, writing and verbal
  • Driver’s license

The following knowledge and/or experience will be an advantage

IT and VoIP telephony background

Selling intangible IT services such as service level agreements

 

Submit your CV here

Asterisk VoIP Engineer
Clarotech Consulting is an ever-growing, ‘putting-people-first’ IT company in Cape Town and Johannesburg, offering IT infrastructure support/consulting and telephony services to the mid-market, corporates and dedicated call centres, Southern Africawide.

Important to you is the fact that we’re most probably the leading supplier in the region of Asterisk PBX products, support and training to anything from small and medium-sized businesses to bustling big call centres.

Within a fast-paced and accomplished team, you’ll be responsible for deploying, monitoring and maintaining both PBX and Call Centre environments, using Asterisk and related software.

A task that demands your 2-plus years’ experience as a VoIP Engineer involving various Linux technologies. This must include a thorough understanding of the design, installation and maintenance of new and existing solutions. A valid driver’s licence is also essential. Computer hardware (A+/N+ level) along with local and wide area networking (TCP/IP), Linux/Centos/SLES, IT troubleshooting and customer service know-how is desirable.

If you can meet or better our essential selection criteria, we can do the same to your career development plans.

Online Application Form

Systems Administrator / Network Engineer
Clarotech Consulting is an ever-growing, ‘putting-people-first’ IT company in Cape Town and Johannesburg offering IT infrastructure support/consulting and telephony services to the mid-market, corporates and dedicated call centres, Southern Africawide.

In this growth-prompted new post, you’ll operate like an outsourced IT manager while being accountable for deploying, monitoring and maintaining various environments as an integral member of a highly innovative and professional support team managing environments for small to medium-sized businesses.

As a Systems Administrator/Network Engineer/Infrastructure Engineer, you must have gained at least 3 years’ proven experience working with various server technologies, demonstrating your thorough understanding of the design, installation and maintenance of new and existing solutions.

While a valid driver’s licence is also a must, any knowledge of the following will prove advantageous:

  • Computer hardware (A+/N+ level)
  • Local and wide area networking
  • Linux/FreeBSD
  • Asterisk, sendmail, amavis, squid, apache, ipfw, pf and mysql
  • MS Windows and associated MS server products
  • VMware/Hyper-V
  • IT troubleshooting

Submit your CV here

Linux Engineer
What we’re offering you at Clarotech in Cape Town is new positions enabling you to exponentially expand your Linux skills by specialising in installing and maintaining enterprise-class Linux server platforms.

What’s really great about these positions is that when you get stuck or a bit out of your depth, you won’t be told to go sink or swim. You’ll be asked ‘What’s the problem?’ by one of our group of Linux gurus. And together you’ll get it sorted.

So you’ll learn a whole lot more, faster.

So why are we so keen to get your Linux skills on board?  Well for starters we’re branded the undisputed leaders in the provision of Asterisk telephony solutions to the mid-market, corporates and dedicated call centres throughout Southern Africa, and Asterisk runs on top of Linux.

For shortlisting, you’ll need 2-plus years’ experience supporting server platforms running any one of the popular Linux operating system flavours such as Centos, Red Hat, Ubuntu or SLES.  Experience that’ll include proven troubleshooting and customer service skills.

More, you’ll need a valid driver’s licence for the occasional on-site visit. Any exposure to computer hardware (A+/N+ level), local/wide area networking (TCP/IP) and Asterisk will be cherries on the top.

 

Submit your CV here

Junior Engineer
The junior engineer is expected to have knowledge but not experience. A basic knowledge of hardware, operating systems (Microsoft Windows and/or various flavours of UNIX) and local area networking is essential. A passion for computers and solving problems is essential. He or she will be mentored by our senior engineers and be expected to learn new skills at a rapid pace. He or she will work with our clients on atomic tasks under close supervision and gain the experience and confidence required to become a Clarotech Engineer.

Working experience required 6-12 months

 

Submit your CV here

PHP Developer
It’s no exaggeration to say this new post offers you the chance to join a team creating spectacularly innovative, world-class new IT solutions!

Clarotech Consulting is an ever-growing IT company in Cape Town and Johannesburg offering IT infrastructure support/consulting and telephony services to the mid-market, corporates and dedicated call centres throughout southern Africa.

More, we’re most probably the leading supplier in the region of Asterisk-based PBX products, support and training. While data analysis, reporting and analytics are key service offerings, too, we also implement components such as Queue Metrics and the ViciDial dialler when required.

In this expansion-promoted new post with our unbelievably innovative Call Centre Consulting team, you’ll be involved in customer-facing consulting and support as well as the application design and development of user interfaces, integration tools and data extraction/manipulation. All this may mean some overnight national travel.

To join, you’ll need a good understanding of development principles, ideally evidenced by at least 2 years’ PHP and MySQL, HTML, CSS programming experience including

  • Database design
  • Data analysis
  • Business intelligence and reporting
  • Stand-out expertise in SQL, MS-Excel (Pivot Tables incl), Linux fundamentals (shell scripting incl)
  • Basic IT systems and networking architecture know-how.
  • A fanatic’s dedication to detail, lateral thinking ability and a proactive approach, along with proven customer-focused verbal/written communication and presentation skills, will complete your profile.

Your remuneration, fully commensurate with the above selection criteria, will be far outweighed by the exciting ride ahead.

 

Submit your CV here

CAPE TOWN

5th Floor, The Terraces,
Black River Park South,
12 Fir Str, Observatory,
Cape Town
7925

+27 21 689 5330  

JOHANNESBURG

1st Floor, North Block,
Bradenham Hall,
7 Mellis Avenue,
Rivonia, Johannesburg

+27 21 689 5330